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- ITSM
- Jira
#Article
How Elements Connect facilitates CRM integration with Jira Service Management (JSM)?
Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…
- ITSM
- Jira
#Article
Smashing the Watermelon Effect with Experience Metrics in Jira Service Management
Conversing with IT teams and employees often reveals a disconnect between perceived operational success and the true experiences of end-users.…
- ITSM
- Jira
#Article
How to master the basics and overcome limitations of Jira Automation
Understanding automation in Jira Automation in Jira helps teams focus on important tasks by simplifying repetitive tasks and complex workflows.…
- ITSM
- Jira
#Article
How to enhance project management with project template in Jira ?
What is a project template in Jira? Jira Software supports diverse team needs with a variety of project templates. These…
- ITSM
- Jira
#Article
Experience Level Agreements (XLAs): How to use them to measure customer experience in Jira Service Management
As the dynamics of IT service management evolve, so does the need for a more nuanced approach to measuring success.…
- ITSM
- Jira
#Article
How to improve customer experience in Jira Service Management: the metrics that matter
When managing IT services, the focus often leans heavily towards operational efficiency—how quickly issues are resolved and how many tickets…
- Confluence
- ITSM
- Jira
#Article
Efficient project management: How to leverage bulk cloning in Jira with Elements Copy and Sync
Jira Cloud is made for managing projects and tasks easily, but when you’re dealing with repetitive task structures, the ability…
- Confluence
- ITSM
- Jira
#Article
How to clone issues in Jira: Understanding the basics and navigating limitations
Cloning Jira issues: basics and limitations Jira, a widely used project management tool, offers a range of features designed to…
- Confluence
- ITSM
- Jira
#Article
IT Teams: How to use Confluence and Jira together in Knowledge Management?
Leveraging Jira and Confluence for knowledge management: A guide for IT teams Atlassian’s Jira and Confluence are two tools that,…