Unleash the full potential of Elements Overview by using it together with Elements Copy & Sync.
Are you looking to streamline your workflow and automate issue creation? Look no further than Elements Overview and Elements Copy & Sync. When used together, these two powerful apps can help you unleash the full potential of your team’s work. With Elements Copy & Sync, you can automate issue creation and ensure that any issues created are automatically taken into account by Elements Overview. This allows for seamless collaboration and greater productivity across your team. So why wait? Start using Elements Overview and Elements Copy & Sync together today and see just how much more productive your team can be.
Can Overview display issues for unlicensed users on the Customer Support Portal?
For the moment it’s not possible, but we’re working on it! We’re already in the EAP for addressing this concern and as soon as it will be fully available it will become possible for anonymous users to view the issues.
I’ve used Copy & Sync on Prem where there issues displayed in the data panel were only the linked issues. In Cloud, do the same restriction apply? Issues need to be linked to be shown?
No, in Coud we provide a dynamic JQL mode additional to the linked issues, allowing you to display issues in overviews even when they are not linked to the parent issue. The JQL is configured directly in Overview, so you can decide exactly which information you want or need to display. Check our documentation page for more details about configuring the data shown in your overviews.
Can I configure where to place my overviews?
Of course, you can decide if you prefer to have your overviews in a card mode on your Glance view or as a table in the panel below the Issue description fields. The Overview layout is entirely up to you. Check out here how to place your overviews to best fit your needs.