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- Confluence
- ITSM
- Jira
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IT Teams: How to use Confluence and Jira together in Knowledge Management?
Leveraging Jira and Confluence for knowledge management: A guide for IT teams Atlassian’s Jira and Confluence are two tools that,…
- Confluence
- ITSM
- Jira
#Article
How to use Confluence and Jira together for efficiency in project management
In the bustling world of project management, the harmony between tools can often be the most important element for success.…
- Confluence
- ITSM
- Jira
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Best Practices for optimizing the Incident Management Process for Project Managers when using JSM, Jira and Confluence
When navigating the complexities of incident management, leveraging the integrated capabilities of Jira Service Management (JSM), Jira, and Confluence can…
- Confluence
- ITSM
- Jira
#Article
ITIL best practices for Knowledge Management
Have you ever been faced to common customer support tickets that have already been solved but not documented? Or a…
- Confluence
- ITSM
- Jira
#Article
Knowledge Management – Best Practices Guide
You probably know the age-old axiom: knowledge is power. This might be true, however, it comes with a few conditions.…
- Agile & DevOps
- Confluence
- ITSM
- Jira
#Article
Using Jira Software and Confluence together
Your scrum board is ready, filled with the Epics, User Stories, Tasks and Bugs that need to be worked on…
- ITSM
- Jira
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How to set up change management in Jira Service Management: workflow examples
Change Management is one of the four ITIL modules supported by Jira service projects. To implement it successfully, you need…
- ITSM
- Jira
#Article
Change management in Jira: get approval from the right stakeholders
Are you looking for a way to monitor the change requests made by your stakeholders with Jira? Automate setting the…
- ITSM
- Jira
#Article
Ultimate guide to clone and move Jira issues
There are lots of reasons you might need to clone and move a Jira issue: escalating a ticket from a…