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- ITSM
- Jira
#Article
Avoid common XLA mistakes to elevate your ITSM
As businesses shift from traditional SLA (Service Level Agreement) models to Experience Level Agreements (XLA), the focus on customer experience…
- ITSM
- Jira
#Article
Enhance Customer Satisfaction in Jira with Elements Pulse
We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…
- ITSM
- Jira
#Article
How to use Jira for Project Management – Challenges & Solutions
Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…
- ITSM
- Jira
#Article
How to measure customer satisfaction in Jira with Elements Pulse
In the world of IT service management, understanding and improving user feedback is vital for long-term success. For teams using…
- ITSM
- Jira
#Article
SLA vs. XLA: Enhance customer experience in JSM with Elements Pulse
SLA vs XLA: Boost customer experience with Elements Pulse in JSM. In the modern service delivery landscape, businesses strive to…
- ITSM
- Jira
#Article
Introducing Data Residency: keep your data safe and compliant
What is data residency? In today’s world, where data security and privacy are top priorities, it’s essential to know where…
- ITSM
- Jira
#Article
How to bulk copy epics to fill a new project in Jira
Efficiently managing and migrating data within Jira can significantly improve productivity and project management. Bulk cloning epics to populate a…
- ITSM
- Jira
#Article
Enhancing pre-sales management: How to integrate your CRM to Jira Service Management
Effective pre-sales management is crucial for closing deals and maintaining customer satisfaction. Integrating your CRM system with Jira Service Management…
- ITSM
- Jira
#Article
How Elements Connect facilitates CRM integration with Jira Service Management (JSM)?
Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…