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#Article

Enhancing pre-sales management: How to integrate your CRM to Jira Service Management

Effective pre-sales management is crucial for closing deals and maintaining customer satisfaction. Integrating your CRM system with Jira Service Management…
  • ITSM
  • Jira

#Article

How Elements Connect facilitates CRM integration with Jira Service Management (JSM)?

Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…
  • ITSM
  • Jira
Watermelon Effect in IT - Elements Pulse

#Article

Smashing the Watermelon Effect with Experience Metrics in Jira Service Management

Conversing with IT teams and employees often reveals a disconnect between perceived operational success and the true experiences of end-users.…
  • ITSM
  • Jira

#Article

How to master the basics and overcome limitations of Jira Automation

Understanding automation in Jira Automation in Jira helps teams focus on important tasks by simplifying repetitive tasks and complex workflows.…
  • ITSM
  • Jira

#Article

How to enhance project management with project template in Jira ?

What is a project template in Jira? Jira Software supports diverse team needs with a variety of project templates. These…
  • ITSM
  • Jira

#Article

Experience Level Agreements (XLAs): How to use them to measure customer experience in Jira Service Management

As the dynamics of IT service management evolve, so does the need for a more nuanced approach to measuring success.…
  • ITSM
  • Jira
Experience Metrics and XLAs

#Article

How to improve customer experience in Jira Service Management: the metrics that matter

When managing IT services, the focus often leans heavily towards operational efficiency—how quickly issues are resolved and how many tickets…
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The picture shows an illustration of bulk cloning in Jira

#Article

Efficient project management: How to leverage bulk cloning in Jira with Elements Copy and Sync

Jira Cloud is made for managing projects and tasks easily, but when you’re dealing with repetitive task structures, the ability…
  • Confluence
  • ITSM
  • Jira
The picture shows how to clone issues in Jira

#Article

How to clone issues in Jira: Understanding the basics and navigating limitations

Cloning Jira issues: basics and limitations Jira, a widely used project management tool, offers a range of features designed to…