• Atlassian Apps

    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
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    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
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    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
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    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
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    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
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    Elements Catalyst

    Get a better clarity & control over your service catalog
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  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
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    Cross-Team Collaboration

    Unify teams with workflows that scale support
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    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
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    • Have you ever been faced with common customer support tickets that have already been solved but not documented? ...

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Resources

Our resources

  • Copy & Sync
  • ITSM
  • Jira
clone jira ticket on demand or automatically

#Article

How to clone a Jira ticket automatically or on demand with Elements Copy & Sync

TL;DR Cloning a Jira ticket in Jira can be done in three ways: manually from the issue view, automatically through…
  • ITSM
  • Jira
Discover common Jira automation mistakes when copying & syncing issues and learn how to avoid loops and maintenance headaches with smarter solutions.

#Article

Common Jira Automation mistakes when copying & syncing issues

Jira administrators often consider automation the key to streamlining repetitive tasks and complex workflows such as cloning tickets, synchronizing projects,…
  • ITSM
  • Jira
forms elements catalyst

#Article

Stop flying blind: Turn Jira Forms into actionable insights with Elements Catalyst

If you’re using Jira Service Management (JSM), you’ve likely embraced Jira Forms to simplify request intake and collect structured data.…
  • Copy & Sync
  • ITSM
  • Jira

#Article

How to bulk clone in Jira: smarter ways to save time daily

You deal with big backlogs, repeat projects, and sprints that look the same. Each time, you end up creating the…
  • Copy & Sync
  • ITSM
  • Jira
escalate a jira issue

#Article

How to escalate an issue in Jira from support to dev team

When a customer raises a ticket, your team jumps in to diagnose and resolve the problem. But sometimes, the request…
  • ITSM
  • Jira
KPIs in Jira service management

#Article

IT service catalog KPIs: How to prioritize improvements in Jira

An IT Service catalog is the storefront of IT: the place where employees come to request the tools, software, access,…
  • Connect
  • ITSM
  • Jira
Collaboration between Sngular and Elements Connect

#Customer Story

How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect

Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
  • Copy & Sync
  • ITSM
  • Jira
How to create subtasks in Jira

#Article

How to create a subtask in Jira: the step-by-step guide

Managing tasks efficiently is key to delivering successful projects in Jira. One powerful feature that helps break down work into…
  • Copy & Sync
  • ITSM
  • Jira

#Article

How to bulk clone Jira issues

When managing large-scale projects in Jira, cloning issues one by one can be painfully inefficient. Whether you’re setting up recurring…
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