• Atlassian Apps

    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
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    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
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    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
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    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
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    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
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    Elements Catalyst

    Get a better clarity & control over your service catalog
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  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
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    Cross-Team Collaboration

    Unify teams with workflows that scale support
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    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
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    • ITIL best practices for Knowledge Management

    • Have you ever been faced with common customer support tickets that have already been solved but not documented? ...

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Resources

Our resources

  • Inside Elements
  • ITSM
  • Jira

#Article

Elements has entered an exclusive agreement to join Elevatic: scaling our ambition in the Atlassian ecosystem

At Elements, growth has always meant staying close to our customers while pushing to do more for them. Today, we’re…
  • Copy & Sync
  • ITSM
  • Jira
clone jira ticket on demand or automatically

#Article

How to clone a Jira ticket automatically or on demand with Elements Copy & Sync

TL;DR Cloning a Jira ticket in Jira can be done in three ways: manually from the issue view, automatically through…
  • ITSM
  • Jira
Discover common Jira automation mistakes when copying & syncing issues and learn how to avoid loops and maintenance headaches with smarter solutions.

#Article

Common Jira Automation mistakes when copying & syncing issues

TL;DR The most common jira clone issue mistakes come from pushing native Jira automation past what it was designed to…
  • ITSM
  • Jira
forms elements catalyst

#Article

Stop flying blind: Turn Jira Forms into actionable insights with Elements Catalyst

If you’re using Jira Service Management (JSM), you’ve likely embraced Jira Forms to simplify request intake and collect structured data.…
  • Copy & Sync
  • ITSM
  • Jira

#Article

How to bulk clone in Jira: smarter ways to save time daily

TL;DR Jira has no native bulk clone feature. To bulk clone in Jira today, you combine its building blocks, the…
  • Copy & Sync
  • ITSM
  • Jira
escalate a jira issue

#Article

How to escalate an issue in Jira from support to dev team

When a customer raises a ticket, your team jumps in to diagnose and resolve the problem. But sometimes, the request…
  • ITSM
  • Jira
KPIs in Jira service management

#Article

IT service catalog KPIs: How to prioritize improvements in Jira

An IT Service catalog is the storefront of IT: the place where employees come to request the tools, software, access,…
  • Connect
  • ITSM
  • Jira
Collaboration between Sngular and Elements Connect

#Customer Story

How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect

Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
  • Copy & Sync
  • ITSM
  • Jira
How to create subtasks in Jira

#Article

How to create a subtask in Jira: the step-by-step guide

Managing tasks efficiently is key to delivering successful projects in Jira. One powerful feature that helps break down work into…
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