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#Article

How to master the basics and overcome limitations of Jira Automation

Understanding automation in Jira Automation in Jira helps teams focus on important tasks by simplifying repetitive tasks and complex workflows.…
  • ITSM
  • Jira

#Article

How to enhance project management with project template in Jira ?

What is a project template in Jira? Jira Software supports diverse team needs with a variety of project templates. These…
  • ITSM
  • Jira

#Article

Experience Level Agreements (XLAs): How to use them to measure customer experience in Jira Service Management

As the dynamics of IT service management evolve, so does the need for a more nuanced approach to measuring success.…
  • ITSM
  • Jira
Experience Metrics and XLAs

#Article

How to improve customer experience in Jira Service Management: the metrics that matter

When managing IT services, the focus often leans heavily towards operational efficiency—how quickly issues are resolved and how many tickets…
  • Confluence
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The picture shows an illustration of bulk cloning in Jira

#Article

Efficient project management: How to leverage bulk cloning in Jira with Elements Copy and Sync

Jira Cloud is made for managing projects and tasks easily, but when you’re dealing with repetitive task structures, the ability…
  • Confluence
  • ITSM
  • Jira
The picture shows how to clone issues in Jira

#Article

How to clone issues in Jira: Understanding the basics and navigating limitations

Cloning Jira issues: basics and limitations Jira, a widely used project management tool, offers a range of features designed to…
  • Confluence
  • ITSM
  • Jira
two people from each sides of a book sharing knowledge to help teams collaborate

#Article

IT Teams: How to use Confluence and Jira together in Knowledge Management?

Leveraging Jira and Confluence for knowledge management: A guide for IT teams Atlassian’s Jira and Confluence are two tools that,…
  • Confluence
  • ITSM
  • Jira
The picture shows a puzzle with Confluence and Jira to show how they work in tandem

#Article

How to use Confluence and Jira together for efficiency in project management

In the bustling world of project management, the harmony between tools can often be the most important element for success.…
  • Confluence
  • ITSM
  • Jira
Best Practices for optimizing the Incident Management Process for Project Managers and Jira admin when using JSM, Jira and Confluence

#Article

Best Practices for optimizing the Incident Management Process for Project Managers when using JSM, Jira and Confluence

When navigating the complexities of incident management, leveraging the integrated capabilities of Jira Service Management (JSM), Jira, and Confluence can…