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#Article

How to sync Jira issues statuses across different projects or instances?

Managing Jira tickets across multiple projects or instances can quickly become a logistical challenge, especially when teams rely on shared…
  • ITSM
  • Jira
Copy Sync Jira instance remote

#Article

Clone, move, and sync Jira issues across Jira instances with ease

Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
  • Connect
  • ITSM
  • Jira

#Article

Streamline Azure Active Directory integration with Elements Connect

Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
  • Copy & Sync
  • ITSM
  • Jira
Clone and sync issues in Jira Cloud

#Article

How to clone Jira issues and keep them in sync in Jira Cloud?

Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
  • ITSM
  • Jira
Elements Connect x EasyBI use case

#Use Case

Generate comprehensive reports with Elements Connect x EazyBI

In IT Service Management, having a complete view of support data is critical for effective service delivery. Yet, many teams…
  • ITSM
graphic illustrates synchronization between two Jira instances: Jira Service Management on the left and Jira Software on the right. The documents labeled "CS-1" (for Jira Service Management) and "CS-2 - Sync" (for Jira Software) are connected by a two-way sync symbol in the middle, symbolizing real-time data integration or synchronization between the two platforms. Both documents feature similar color-coded lines, representing content that is synced across the systems. The background is dark, highlighting the bright colors and animation of the syncing process.

#Article

How to sync Jira issues to improve project management processes?

How to sync Jira issues to streamline your project management processes When managing projects in Jira, one of the most…
  • ITSM
  • Jira
Illustration showing experience level agreement (XLA) metrics with performance charts, customer satisfaction ratings, and issue tracking to enhance IT services and user experience.

#Article

Avoid common XLA mistakes to elevate your ITSM

As businesses shift from traditional SLA (Service Level Agreement) models to Experience Level Agreements (XLA), the focus on customer experience…
  • ITSM
  • Jira
Elements Pulse header blog Alex Ortiz

#Article

Enhance Customer Satisfaction in Jira with Elements Pulse

We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…
  • ITSM
  • Jira
Illustration shows the main challenges project managers face when using Jira, while conveying a sense of solution and efficient management. The image is engaging and informative, immediately grabbing the reader's attention and helping them to understand the content of the article.

#Article

How to use Jira for Project Management – Challenges & Solutions

Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…