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Collaboration between Sngular and Elements Connect

#Customer Story

How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect

Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
  • Copy & Sync
  • ITSM
  • Jira
How to create subtasks in Jira

#Article

How to create a subtask in Jira: the step-by-step guide

Managing tasks efficiently is key to delivering successful projects in Jira. One powerful feature that helps break down work into…
  • Copy & Sync
  • ITSM
  • Jira

#Article

How to bulk clone Jira issues

When managing large-scale projects in Jira, cloning issues one by one can be painfully inefficient. Whether you’re setting up recurring…
  • ITSM
  • Jira
ITSM Atlassian winner

#Article

A shared win: how our ITSM focus earned Atlassian recognition

In early 2024, we made a big call at Elements one that felt equal parts exciting and risky. We chose…
  • Copy & Sync
  • ITSM
  • Jira
Jira Automation versus Elements Copy & Sync

#Article

Jira Automation vs. Elements Copy & Sync: What to choose?

Elements Copy & Sync vs. Jira Automation: Which one scales with you? When managing complex processes in Jira, automation is…
  • ITSM
  • Jira

#Article

How to create an IT service catalog in Jira Service Management

An IT service catalog is a key component of any IT service management (ITSM) strategy. It acts as a centralized…
  • Copy & Sync
  • ITSM
  • Jira
Copy attachments in Jira

#Article

How to copy attachments in Jira: a comprehensive guide

Introduction If you work with Jira regularly, you’ve probably faced the challenge of copying attachments from one issue to another.…
  • ITSM
  • Jira

#Article

Discover the IT service Catalog: The menu of enterprise services for organizational efficiency

IT Service Catalog: How to structure, optimize, and improve Service Management Imagine walking into a restaurant and being handed an…
  • ITSM
  • Jira
Customer satisfaction

#Article

IT service desk metrics: measure your IT service catalog performance

Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…