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Our resources
- ITSM
#Article
IT service desk metrics: What to measure for effective IT service catalog management
Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…
- Copy & Sync
- ITSM
#Article
How to sync Jira issues statuses across different projects or instances?
Managing Jira tickets across multiple projects or instances can quickly become a logistical challenge, especially when teams rely on shared…
- ITSM
- Jira
#Article
Clone, move, and sync Jira issues across Jira instances with ease
Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
- Connect
- ITSM
- Jira
#Article
Streamline Azure Active Directory integration with Elements Connect
Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
- Copy & Sync
- ITSM
- Jira
#Article
How to clone Jira issues and keep them in sync in Jira Cloud?
Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
- ITSM
- Jira
#Use Case
Generate comprehensive reports with Elements Connect x EazyBI
In IT Service Management, having a complete view of support data is critical for effective service delivery. Yet, many teams…
- ITSM
#Article
How to sync Jira issues to improve project management processes?
How to sync Jira issues to streamline your project management processes When managing projects in Jira, one of the most…
- ITSM
- Jira
#Article
Avoid common XLA mistakes to elevate your ITSM
As businesses shift from traditional SLA (Service Level Agreement) models to Experience Level Agreements (XLA), the focus on customer experience…
- ITSM
- Jira
#Article
Enhance Customer Satisfaction in Jira with Elements Pulse
We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…