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- ITSM
- Jira
#Article
How to create an IT service catalog in Jira Service Management
An IT service catalog is a key component of any IT service management (ITSM) strategy. It acts as a centralized…
- Copy & Sync
- ITSM
- Jira
#Article
How to copy attachments in Jira: a comprehensive guide
Introduction If you work with Jira regularly, you’ve probably faced the challenge of copying attachments from one issue to another.…
- ITSM
- Jira
#Article
Discover the IT service Catalog: The menu of enterprise services for organizational efficiency
IT Service Catalog: How to structure, optimize, and improve Service Management Imagine walking into a restaurant and being handed an…
- ITSM
- Jira
#Article
IT service desk metrics: measure your IT service catalog performance
Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…
- Copy & Sync
- ITSM
#Article
How to sync Jira issues statuses across different projects or instances?
Managing Jira tickets across multiple projects or instances can quickly become a logistical challenge, especially when teams rely on shared…
- ITSM
- Jira
#Article
Clone, move, and sync Jira issues across Jira instances with ease
Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
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- ITSM
- Jira
#Article
Streamline Azure Active Directory integration with Elements Connect
Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
- Copy & Sync
- ITSM
- Jira
#Article
How to clone Jira issues and keep them in sync in Jira Cloud?
Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
- ITSM
- Jira
#Use Case
Generate comprehensive reports with Elements Connect x EazyBI
In IT Service Management, having a complete view of support data is critical for effective service delivery. Yet, many teams…