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    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
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    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
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    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
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    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
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    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
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    Elements Catalyst

    Get a better clarity & control over your service catalog
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  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
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    Cross-Team Collaboration

    Unify teams with workflows that scale support
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    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
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Resources

Our resources

  • ITSM
  • Jira
Advantages of bulk cloning in Jira

#Article

How to bulk clone epics to fill a new project in Jira

Efficiently managing and migrating data within Jira can significantly improve productivity and project management. Bulk cloning epics to populate a…
  • ITSM
  • Jira

#Article

Enhancing pre-sales management: How to integrate your CRM to Jira Service Management

Effective pre-sales management is crucial for closing deals and maintaining customer satisfaction. Integrating your CRM system with Jira Service Management…
  • ITSM
  • Jira

#Article

How Elements Connect facilitates CRM integration with Jira Service Management (JSM)?

Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…
  • ITSM
  • Jira
Watermelon Effect in IT - Elements Pulse

#Article

Smashing the Watermelon Effect with Experience Metrics in Jira Service Management

Conversing with IT teams and employees often reveals a disconnect between perceived operational success and the true experiences of end-users.…
  • ITSM
  • Jira

#Article

Jira Automation and Jira Sync: Rules, Limits, and Work Items

Jira automation lets teams replace repetitive manual work with no-code rules made of three parts: a trigger, conditions, and actions.…
  • ITSM
  • Jira

#Article

Jira Project Templates: How to use them and what to do when they’re not enough

TL;DR Jira project templates are ready-made project configurations, work item types, workflows, fields, and board setup, that you choose when…
  • ITSM
  • Jira

#Article

Experience Level Agreements (XLAs): How to use them to measure customer experience in Jira Service Management

As the dynamics of IT service management evolve, so does the need for a more nuanced approach to measuring success.…
  • ITSM
  • Jira
Experience Metrics and XLAs

#Article

How to improve customer experience in Jira Service Management: the metrics that matter

When managing IT services, the focus often leans heavily towards operational efficiency—how quickly issues are resolved and how many tickets…
  • Confluence
  • ITSM
  • Jira
The picture shows an illustration of bulk cloning in Jira

#Article

Jira bulk clone: How to clone multiple Jira work items at once

TL;DR A Jira bulk clone lets you copy many work items in a single operation instead of recreating each one…
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