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#Customer Story
How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect
Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
- Copy & Sync
- ITSM
- Jira
#Article
How to create a subtask in Jira: the step-by-step guide
Managing tasks efficiently is key to delivering successful projects in Jira. One powerful feature that helps break down work into…
- Copy & Sync
- ITSM
- Jira
#Article
How to bulk clone Jira issues
When managing large-scale projects in Jira, cloning issues one by one can be painfully inefficient. Whether you’re setting up recurring…
- ITSM
- Jira
#Article
A shared win: how our ITSM focus earned Atlassian recognition
In early 2024, we made a big call at Elements one that felt equal parts exciting and risky. We chose…
- Copy & Sync
#Customer Story
How Nortera scaled efficient IT and HR operations in Jira with Elements Copy & Sync
Nortera is a leading North American producer of canned and frozen vegetables, operating multiple facilities across the continent. To keep…
- Copy & Sync
- ITSM
- Jira
#Article
Jira Automation vs. Elements Copy & Sync: What to choose?
Elements Copy & Sync vs. Jira Automation: Which one scales with you? When managing complex processes in Jira, automation is…
- Copy & Sync
#Use Case
How to escalate an issue across different Jira instances with Elements Copy & Sync
In large organizations, support and development teams often work in separate Jira instances. When an issue requires escalation from customer…
- Copy & Sync
- Jira
#Article
Jira issue sync: Copy comments to linked work items
TL;DR Jira issue sync for comments works in two ways: a native Jira Automation rule, or a Marketplace app such…
- ITSM
- Jira
#Article
How to create an IT service catalog in Jira Service Management
An IT service catalog is a key component of any IT service management (ITSM) strategy. It acts as a centralized…