• Atlassian Apps

    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
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    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
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    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
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    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
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    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
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    Elements Catalyst

    Get a better clarity & control over your service catalog
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  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
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    Cross-Team Collaboration

    Unify teams with workflows that scale support
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    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
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Resources

Our resources

  • ITSM
  • Jira
Discover common Jira automation mistakes when copying & syncing issues and learn how to avoid loops and maintenance headaches with smarter solutions.

#Article

Common Jira Automation mistakes when copying & syncing issues

Jira administrators often consider automation the key to streamlining repetitive tasks and complex workflows such as cloning tickets, synchronizing projects,…
  • ITSM
  • Jira
forms elements catalyst

#Article

Stop flying blind: Turn Jira Forms into actionable insights with Elements Catalyst

If you’re using Jira Service Management (JSM), you’ve likely embraced Jira Forms to simplify request intake and collect structured data.…
  • Copy & Sync
  • ITSM
  • Jira

#Article

How to bulk clone in Jira: smarter ways to save time daily

You deal with big backlogs, repeat projects, and sprints that look the same. Each time, you end up creating the…
  • Copy & Sync
  • ITSM
  • Jira
escalate a jira issue

#Article

How to escalate an issue in Jira from support to dev team

When a customer raises a ticket, your team jumps in to diagnose and resolve the problem. But sometimes, the request…
  • Jira

#Article

Atlassian unveils its vision for an intelligent, unified Cloud platform at Team ’25 Europe

During the keynote of Team ’25 Europe, Atlassian co-founder Mike Cannon-Brookes laid out a bold vision for the company’s future:…
  • Jira
SLAs success versus user satisfaction infographic.

#Article

Beyond SLA: Embracing Experience Level Agreements (XLAs) in JSM

XLA in Jira Service Management: Beyond SLA Success Your dashboards look great. Tickets are resolved on time, agents are hitting…
  • Jira
Data centre cloud integration illustration for Atlassian End 2023

#Article

Migrate your Elements apps to Cloud with confidence

With Atlassian announcing the end of support for Data Center in March 2029, organizations using Elements Connect, Elements Copy &…
  • ITSM
  • Jira
KPIs in Jira service management

#Article

IT service catalog KPIs: How to prioritize improvements in Jira

An IT Service catalog is the storefront of IT: the place where employees come to request the tools, software, access,…
  • Connect
  • ITSM
  • Jira
Collaboration between Sngular and Elements Connect

#Customer Story

How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect

Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
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