Resources
Our resources
- ITSM
- Jira
#Use Case
Generate comprehensive reports with Elements Connect x EazyBI
In IT Service Management, having a complete view of support data is critical for effective service delivery. Yet, many teams…
- Jira
#Article
The ultimate guide to managing Jira custom fields effectively
Jira comes equipped with many useful standard fields, designed to capture essential business data. However, it also lets you add custom…
- Copy & Sync
- ITSM
- Jira
#Article
How to clone Jira issues and keep them in sync in Jira Cloud?
Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
- ITSM
#Article
How to sync Jira issues to improve project management processes?
How to sync Jira issues to streamline your project management processes When managing projects in Jira, one of the most…
- ITSM
- Jira
#Article
Avoid common XLA mistakes to elevate your ITSM
As businesses shift from traditional SLA (Service Level Agreement) models to Experience Level Agreements (XLA), the focus on customer experience…
- ITSM
- Jira
#Article
Enhance Customer Satisfaction in Jira with Elements Pulse
We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…
- ITSM
- Jira
#Article
How to use Jira for Project Management – Challenges & Solutions
Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…
- ITSM
- Jira
#Article
How to measure customer satisfaction in Jira with Elements Pulse
In the world of IT service management, understanding and improving user feedback is vital for long-term success. For teams using…
- ITSM
- Jira
#Article
SLA vs. XLA: Enhance customer experience in JSM with Elements Pulse
SLA vs XLA: Boost customer experience with Elements Pulse in JSM. In the modern service delivery landscape, businesses strive to…