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How to use Jira Software & Confluence together

Your Scrum or Kanban board is set up, complete with Epics, User Stories, Tasks, and Bugs for the sprint. There’s…
  • ITSM
  • Jira

#Article

How to set up change management in Jira Service Management: workflow examples

Change Management is one of the four ITIL modules supported by Jira service projects. To implement it successfully, you need…
  • ITSM
  • Jira

#Article

Change management in Jira: get approval from the right stakeholders

Are you looking for a way to monitor the change requests made by your stakeholders with Jira? Automate setting the…
  • ITSM
  • Jira

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Ultimate guide to clone and move Jira issues

There are lots of reasons you might need to clone and move a Jira issue: escalating a ticket from a…
  • ITSM
  • Jira

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Connect the right people to the relevant Salesforce data – all within Jira

Delivering great customer service means creating personalized experiences, no matter where and how customers interact with your company. It is…
  • ITSM
  • Jira

#Article

3 real-life use cases on how to get external data into Jira

Jira is a powerful tool: it is great for planning, tracking, and managing projects. But sometimes it doesn’t allow you to…