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  • Atlassian Apps

    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
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    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
    Read more
    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
    Read more
    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
    Read more
    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
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    Elements Catalyst

    Get a better clarity & control over your service catalog
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  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
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    Cross-Team Collaboration

    Unify teams with workflows that scale support
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    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
    Read more
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  • Resources

    • ITIL best practices for Knowledge Management

    • Have you ever been faced with common customer support tickets that have already been solved but not documented? ...

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Resources

Our resources

  • ITSM
  • Jira
Experience Metrics and XLAs

#Article

How to improve customer experience in Jira Service Management: the metrics that matter

When managing IT services, the focus often leans heavily towards operational efficiency—how quickly issues are resolved and how many tickets…
  • Jira

#Article

How to clone an entire project in Jira

Discover Elements Copy & Sync: your ultimate tool for cloning and synchronization in Jira Cloning a project in Jira isn’t…
  • Confluence
  • ITSM
  • Jira
The picture shows an illustration of bulk cloning in Jira

#Article

Jira bulk clone: How to clone multiple Jira work items at once

TL;DR A Jira bulk clone lets you copy many work items in a single operation instead of recreating each one…
  • Confluence
  • ITSM
  • Jira
The picture shows how to clone issues in Jira

#Article

How to clone issues in Jira: understanding the basics and navigating limitations

Jira’s built-in clone feature lets you duplicate a work item in a few clicks; summary, description, assignee and priority are…
  • Confluence
  • ITSM
  • Jira
two people from each sides of a book sharing knowledge to help teams collaborate

#Article

IT Teams: How to use Confluence and Jira together in Knowledge Management?

Leveraging Jira and Confluence for knowledge management: A guide for IT teams Atlassian’s Jira and Confluence are two tools that,…
  • Confluence
  • ITSM
  • Jira
The picture shows a puzzle with Confluence and Jira to show how they work in tandem

#Article

How to use Confluence and Jira together for efficiency in project management

In the bustling world of project management, the harmony between tools can often be the most important element for success.…
  • Inside Elements

#Article

Elements’ Journey to SOC2 Compliance: Enhancing Trust and Security

At Elements, we’re proud to announce our official SOC2 Type II compliance, a significant milestone that underscores our commitment to…
  • Confluence
  • ITSM
  • Jira
Best Practices for optimizing the Incident Management Process for Project Managers and Jira admin when using JSM, Jira and Confluence

#Article

Best Practices for optimizing the Incident Management Process for Project Managers when using JSM, Jira and Confluence

When navigating the complexities of incident management, leveraging the integrated capabilities of Jira Service Management (JSM), Jira, and Confluence can…
  • Confluence
  • Work Management

#Article

Confluence for project management: the ultimate guide

Whether you’re a seasoned project manager or new to the field, this guide aims to empower you with the knowledge…
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