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    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
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    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
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    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
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    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
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    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
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    Elements Catalyst

    Get a better clarity & control over your service catalog
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    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
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    • ITIL best practices for Knowledge Management

    • Have you ever been faced with common customer support tickets that have already been solved but not documented? ...

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Resources

Our resources

  • Connect
  • Jira
  • Work Management

#Customer Story

Behaviour Interactive uses Elements Connect for a seamless HR management process

At a glance Behaviour Interactive is a Canadian video game production studio, and they began using Jira to manage their…
  • Connect
  • Copy & Sync
  • ITSM
  • Jira

#Customer Story

Olive Communications drives ITSM processes with Jira and Elements apps

At a glance Looking to implement an agile platform to provide quality support to over 150,000 global cloud communication users,…
  • Jira

#Use Case

Knowledge Base Articles #Elements Publish

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Jira

#Use Case

Incident Postmortems #Elements Publish

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Jira

#Use Case

HubSpot #Elements Connect

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Jira

#Use Case

Bulk Copy #Elements Copy & Sync

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Jira

#Use Case

Escalate issues #Elements Copy & Sync

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Jira

#Use Case

Issue in Epics #Elements Overview

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Confluence
  • ITSM
  • Jira
An illustration representing Jira Knowledge Management, showing two characters exchanging information. The character on the left, a smiling woman with a speech bubble, represents sharing knowledge. The character on the right, a man with glasses and a question mark, signifies seeking or receiving knowledge. Between them is an open book with a lightbulb, symbolizing knowledge and insights being shared. Red arrows form a circular flow, indicating continuous knowledge exchange in a Jira knowledge management system.

#Article

ITIL best practices for Knowledge Management

Have you ever been faced to common customer support tickets that have already been solved but not documented? Or a…
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