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#Article

Jira database: basics & limitations

TL;DR Jira’s internal database should never be modified directly. When teams need external data inside tickets (customer info, asset inventories,…
  • Connect
  • Copy & Sync
  • Jira
App editions : standard and advanced

#Article

Introducing app editions for Elements Connect and Elements Copy & Sync

We’re excited to announce that app editions are now available for both Elements Connect and Elements Copy & Sync on…
  • Connect
  • Jira

#Article

Elements Connect vs Assets

Elements Connect vs. Assets: store data or make it work in Jira? If you already know Elements Connect exists, chances…
  • Connect
  • Jira

#Article

Common challenges when connecting external data in Jira

The gap between Jira workflows and external systems Jira is often described as the “source of truth” for work: work…
  • Connect
  • Jira
JSM custom fields - Elements Connect

#Article

New in Elements Connect for Jira Service Management: display external data in custom fields on request forms

Service teams running a Jira Service Management project often need to have data that has been accurately collected upon receipt: customer…
  • Connect
  • Jira
Assets Jira service management

#Article

Understanding Jira Assets: use cases and limitations

Jira is great at tracking tasks, but what if your team needs to follow things? We’re talking about laptops, software…
  • Connect
  • ITSM
  • Jira
Collaboration between Sngular and Elements Connect

#Customer Story

How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect

Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
  • Connect
  • ITSM
  • Jira

#Article

Streamline Azure Active Directory integration with Elements Connect

Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
  • Connect
  • Copy & Sync
  • Jira
  • Work Management

#Customer Story

ETAM uses Elements’ apps to manage their stores’ grand openings and renovations

At a glance ETAM group is a French leader in lingerie, with 6,200 employees and 1,378 outlets. They have several…