Introducing app editions for Elements Connect and Elements Copy & Sync
6 min read
We’re excited to announce that app editions are now available for both Elements Connect and Elements Copy & Sync on the Atlassian Marketplace.
Starting today, you can choose between Standard and Advanced editions, designed to better support the different ways teams use our apps: from simple, everyday workflows to large-scale, enterprise-grade setups.
In this article, we’ll explain:
- What app editions are
- Why we introduced them
- How to choose the right edition for your team
- And how to switch between editions
What is an app edition?
An app edition is a way to offer different levels of capabilities within the same app, depending on your needs.
With this launch, both Elements Connect and Elements Copy & Sync are now available in two editions:
- Standard edition → for core, day-to-day usage
- Advanced edition → for organizations operating at scale or with more complex requirements
Both editions are part of the same app. You’re not changing product, you’re simply choosing the level of capabilities that best fits your use case.
A quick reassurance
Before going further, one important point:
👉 Nothing changes for your current usage.
All existing customers are automatically placed on the Standard edition by default, with:
- no disruption
- no required action
- no impact on existing workflows
The Standard edition will continue to be:
- fully supported
- actively developed
- regularly improved with new features and enhancements
You will also keep your current support level, including the 8-hour response SLA.
Why we’re introducing app editions
Over time, we’ve seen our apps used in increasingly different ways.
Some teams use:
- Elements Copy & Sync for simple cloning and synchronization workflows
- Elements Connect to bring external data into Jira fields
At the same time, other organizations are:
- synchronizing multiple Jira instances at scale
- connecting numerous data sources and complex datasets
- collaborating with partners, subsidiaries, or subcontractors
- managing critical business workflows across systems
These enterprise use cases come with stronger requirements:
- higher performance expectations
- advanced security and privacy needs
- governance and compliance constraints
- faster support response times
Supporting these scenarios requires additional infrastructure, higher guarantees, and enhanced support.
Introducing app editions allows us to better serve both ends of the spectrum:
- keep the Standard edition simple, efficient, and accessible
- while enabling Advanced capabilities for enterprise environments
This approach ensures we can continue investing in what matters most: trust, security, scalability, and performance.
Standard vs Advanced: which one is right for you?
Choosing the right edition depends on how you plan to use the app, whether you’re exploring it for the first time or scaling an existing setup.
Here’s a quick overview to help you choose the edition that best fits your needs:
| Standard edition | Advanced edition | |
|---|---|---|
| Best for | Everyday usage | Scaling & enterprise needs |
 | – Copy and sync data across several projects within a single instance – Occasional copy and sync operations between separate instances – Moderate number of recipes | – Sync data across multiple instances at scale – Handle a large number of recipes – Cross-instance and cross-team collaboration – Advanced control and improved performance |
 | – A few core datasources – Concise set of Connected custom field for main use cases » – Performance-driven cache configuration | – Multiple data sources – Configure Connected Custom fields at scale – Increased cache flexibility |
| When to choose | Simple and efficient usage | Scale, flexibility, and advanced needs |
To explore which features are included in Standard and Advanced editions, visit our documentations pages for Elements Connect and Elements Copy & Sync.
Why some features are in Advanced
Some capabilities require additional infrastructure, higher performance guarantees, and enhanced support to operate reliably in complex environments.
Including these features in the Advanced edition allows us to efficiently address the needs of enterprise organizations, while continuing to invest in trust, security, scalability, and compliance.
At the same time, this ensures the Standard edition remains focused, efficient, and accessible for most teams.
How to choose your edition
If you’re unsure which edition is right for you, here’s a simple way to decide:
👉 Stay on Standard if:
- your current setup works well
- your usage is stable and not highly complex
- you don’t need additional scale or advanced controls
👉 Consider Advanced if:
- you’re reaching limits (scale, performance, complexity)
- your organization is growing
- your workflows are becoming business-critical
- you need stronger governance or faster support
If you’re still unsure, the best approach is to:
- review your current usage
- project your future needs
- and explore the detailed feature comparison in our documentation:
How to change edition
Switching editions is simple and can be done at any time.
From now on:
- Go to the Atlassian Marketplace listing of Elements Connect or Elements Copy & Sync
- Review the available editions
- Select the edition that fits your needs
👉 You remain in full control and can adjust your edition as your usage evolves.
FAQ
Do I need to do anything after the app editions are released?
No, you don’t need to take any action. If you’re already using Elements Connect or Elements Copy & Sync, you are automatically placed on the Standard edition, and everything continues to work as before.
Will the Standard edition still receive updates and support?
Yes. The Standard edition remains fully supported and will continue to receive improvements, new features, bug fixes, and support. It is not a limited or deprecated version of the app.
When should I consider upgrading to the Advanced edition?
You may want to upgrade if you:
- need to operate at larger scale
- manage many workflows, recipes, or data sources
- work across multiple systems or Jira instances
- collaborate with external partners
- require more security, control, or governance
Will upgrading to Advanced impact my current configuration?
No. Upgrading does not affect your existing setup:
- your configuration stays the same
- your data remains unchanged
- no migration is required
Why are some features only available in the Advanced edition?
Some features require additional infrastructure, higher performance guarantees, and enhanced support. Including them in Advanced allows us to provide enterprise-grade reliability while keeping the Standard edition simple and efficient.
Does priority support apply to all support requests?
Yes. With the Advanced edition, all your requests benefit from priority handling and faster response times, regardless of the type of request.
Can I switch between Standard and Advanced editions later?
Yes. You can change your edition at any time directly from the Atlassian Marketplace, depending on how your needs evolve.
Learn more
This article provides an overview, but each app has its own detailed breakdown of editions and features.
👉 For full details, check the documentation:
If you have any questions or need help choosing the right edition, our support team will be happy to help.
Summary
App editions for Elements Connect and Elements Copy & Sync are designed to better match how teams use our apps today, from simple use cases to large-scale environments. The Standard edition continues to provide a reliable and fully supported experience, while the Advanced edition unlocks additional capabilities for organizations with more complex needs. As your usage evolves, you can easily adapt your edition to match your requirements.
