🚀 With Atlassian Data Center end of life, your Elements apps are now Cloud-ready! 👉 Discover how to migrate with confidence!.

  • Atlassian Apps

    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
    Read more
    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
    Read more
    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
    Read more
    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
    Read more
    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
    Read more

    Elements Catalyst

    Get a better clarity & control over your service catalog
    Read more
  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
    Read more

    Cross-Team Collaboration

    Unify teams with workflows that scale support
    Read more

    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
    Read more
  • Become a partner
  • Resources

    • ITIL best practices for Knowledge Management

    • Have you ever been faced with common customer support tickets that have already been solved but not documented? ...

    • Read the best practices
  • About

    • Our Linkedin Newsletter

    • Unlock the power of the Atlassian tools with Elemental: Your guide to success, designed for newbies.

    • Subscribe to Elemental
Menu
Resources

Our resources

  • Confluence
  • ITSM
  • Jira
The picture shows an illustration of bulk cloning in Jira

#Article

Efficient project management: How to leverage bulk cloning in Jira with Elements Copy and Sync

Jira Cloud is made for managing projects and tasks easily, but when you’re dealing with repetitive task structures, the ability…
  • Confluence
  • ITSM
  • Jira
The picture shows how to clone issues in Jira

#Article

How to clone issues in Jira: understanding the basics and navigating limitations

Jira is one of the most widely used project management tools for software development, IT, and business teams. Among its…
  • Confluence
  • ITSM
  • Jira
two people from each sides of a book sharing knowledge to help teams collaborate

#Article

IT Teams: How to use Confluence and Jira together in Knowledge Management?

Leveraging Jira and Confluence for knowledge management: A guide for IT teams Atlassian’s Jira and Confluence are two tools that,…
  • Confluence
  • ITSM
  • Jira
The picture shows a puzzle with Confluence and Jira to show how they work in tandem

#Article

How to use Confluence and Jira together for efficiency in project management

In the bustling world of project management, the harmony between tools can often be the most important element for success.…
  • Confluence
  • ITSM
  • Jira
Best Practices for optimizing the Incident Management Process for Project Managers and Jira admin when using JSM, Jira and Confluence

#Article

Best Practices for optimizing the Incident Management Process for Project Managers when using JSM, Jira and Confluence

When navigating the complexities of incident management, leveraging the integrated capabilities of Jira Service Management (JSM), Jira, and Confluence can…
  • Confluence
  • Work Management

#Article

Confluence for project management: the ultimate guide

Whether you’re a seasoned project manager or new to the field, this guide aims to empower you with the knowledge…
  • Confluence
  • ITSM
  • Jira

#Customer Story

CNRS uses Elements Connect to automate complex assigning in Jira Service Management

At a glance The CNRS, Centre National de Recherche Scientifique, is the French national network of 1,200 public research laboratories.…
  • Confluence
  • ITSM
  • Jira
An illustration representing Jira Knowledge Management, showing two characters exchanging information. The character on the left, a smiling woman with a speech bubble, represents sharing knowledge. The character on the right, a man with glasses and a question mark, signifies seeking or receiving knowledge. Between them is an open book with a lightbulb, symbolizing knowledge and insights being shared. Red arrows form a circular flow, indicating continuous knowledge exchange in a Jira knowledge management system.

#Article

ITIL best practices for Knowledge Management

Have you ever been faced to common customer support tickets that have already been solved but not documented? Or a…
  • Confluence
  • ITSM
  • Jira

#Article

Knowledge Management – Best Practices Guide

You probably know the age-old axiom: knowledge is power. This might be true, however, it comes with a few conditions.…
Home > Confluence