Menu
Resources

Our resources

  • Jira

#Article

Setting up a dynamic drop down list in Jira

Teams all have their specific needs when it comes to capturing data in Jira custom fields. As a Jira admin,…
  • ITSM
  • Jira

#Article

Ultimate guide to clone and move Jira issues

There are lots of reasons you might need to clone and move a Jira issue: escalating a ticket from a…
  • Jira

#Article

The ultimate guide to managing Jira custom fields effectively

Jira comes equipped with many useful standard fields, designed to capture essential business data. However, it also lets you add custom…
  • Jira

#Article

How Elite helped guarantee speed and performance in Apcela’s service incident management

At a glance “Speed and performance in today’s world defines a brand.”Apcela, an American pioneer in the development of high-performance…
  • Jira

#Article

Elements Copy & Sync now on Jira Cloud

After months of work, we’re happy to announce that Elements Copy & Sync for Jira Cloud has arrived. For years,…
  • Jira

#Article

How Valiantys helped double the client support efficiency with Elements Connect

Larbi El Alami, senior consultant for Valiantys, leading French Atlassian Platinum Solution Partner, told us how they helped one of…
  • ITSM
  • Jira

#Article

Connect the right people to the relevant Salesforce data – all within Jira

Delivering great customer service means creating personalized experiences, no matter where and how customers interact with your company. It is…
  • ITSM
  • Jira

#Article

3 real-life use cases on how to get external data into Jira

Jira is a powerful tool: it is great for planning, tracking, and managing projects. But sometimes it doesn’t allow you to…