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- Jira
#Article
Setting up a dynamic drop down list in Jira
Teams all have their specific needs when it comes to capturing data in Jira custom fields. As a Jira admin,…
- ITSM
- Jira
#Article
Ultimate guide to clone and move Jira issues
There are lots of reasons you might need to clone and move a Jira issue: escalating a ticket from a…
- Jira
#Article
The ultimate guide to managing Jira custom fields effectively
Jira comes equipped with many useful standard fields, designed to capture essential business data. However, it also lets you add custom…
- Jira
#Article
How Elite helped guarantee speed and performance in Apcela’s service incident management
At a glance “Speed and performance in today’s world defines a brand.”Apcela, an American pioneer in the development of high-performance…
- Jira
#Article
Elements Copy & Sync now on Jira Cloud
After months of work, we’re happy to announce that Elements Copy & Sync for Jira Cloud has arrived. For years,…
- Jira
#Article
How Valiantys helped double the client support efficiency with Elements Connect
Larbi El Alami, senior consultant for Valiantys, leading French Atlassian Platinum Solution Partner, told us how they helped one of…
- ITSM
- Jira
#Article
Connect the right people to the relevant Salesforce data – all within Jira
Delivering great customer service means creating personalized experiences, no matter where and how customers interact with your company. It is…
- ITSM
- Jira
#Article
3 real-life use cases on how to get external data into Jira
Jira is a powerful tool: it is great for planning, tracking, and managing projects. But sometimes it doesn’t allow you to…