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- Copy & Sync
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How to copy comments to linked issues in Jira
When working in Jira, keeping track of conversations, decisions, and updates across multiple issues can be a challenge—especially when dealing…
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- Jira
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How to create an IT service catalog in Jira Service Management
An IT service catalog is a key component of any IT service management (ITSM) strategy. It acts as a centralized…
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- ITSM
- Jira
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How to copy attachments in Jira: a comprehensive guide
Introduction If you work with Jira regularly, you’ve probably faced the challenge of copying attachments from one issue to another.…
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Discover the IT service Catalog: The menu of enterprise services for organizational efficiency
IT Service Catalog: How to structure, optimize, and improve Service Management Imagine walking into a restaurant and being handed an…
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IT service desk metrics: measure your IT service catalog performance
Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…
- Jira
4 reasons why SLAs in Jira are not enough to measure satisfaction
Historically, IT Service Management (ITSM) has often claimed to be “customer-focused,” but in practice, it wasn’t quite there. These days,…
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Clone, move, and sync Jira issues across Jira instances with ease
Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
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- ITSM
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Streamline Azure Active Directory integration with Elements Connect
Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
- Copy & Sync
- Jira
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How to sync Jira issues between JSM and Jira?
Synchronizing issues between Jira Service Management (JSM) and Jira projects can be a challenging task, especially when both teams rely…