• Atlassian Apps

    Our apps for Jira & Confluence

    The logo of Elements Connect, featuring a stylized letter "C" within a circular design, with alternating red and dark blue geometric shapes, symbolizing connectivity and data integration.

    Elements Connect

    Bring external data inside Jira issues
    Read more
    The logo of Elements Copy & Sync, featuring four geometric shapes in dark blue and yellow, arranged in a circular pattern, symbolizing synchronization and data duplication.

    Elements Copy & Sync

    Escalate an issue across different jira instances
    Read more
    The Elements Publish logo, featuring a stylized blue document icon with dark blue and black accents, symbolizing publishing and content management.

    Elements Publish

    Build Confluence pages with data from Jira
    Read more
    The Elements Overview logo, featuring a circular design with dark purple and blue segments, symbolizing a custom display solution for related issues within Jira.

    Elements Overview

    Display related issues in issue views or request portal
    Read more
    Logo Elements Pulse

    Elements Pulse

    Integrate Experience Level Agreements metrics (XLAs) and user insights
    Read more

    Elements Catalyst

    Get a better clarity & control over your service catalog
    Read more
  • Solutions

    Our Solutions

    Experience Management for JSM

    User-first support: act on feedback, boost satisfaction
    Read more

    Cross-Team Collaboration

    Unify teams with workflows that scale support
    Read more

    B2B Customer Service Management

    Deliver fast, seamless B2B experiences in JSM
    Read more
  • Become a partner
  • Resources

    • ITIL best practices for Knowledge Management

    • Have you ever been faced with common customer support tickets that have already been solved but not documented? ...

    • Read the best practices
  • About

    • Our Linkedin Newsletter

    • Unlock the power of the Atlassian tools with Elemental: Your guide to success, designed for newbies.

    • Subscribe to Elemental
Menu
Resources

Our resources

  • ITSM
  • Jira

#Article

Discover the IT service Catalog: The menu of enterprise services for organizational efficiency

IT Service Catalog: How to structure, optimize, and improve Service Management Imagine walking into a restaurant and being handed an…
  • Copy & Sync
  • Jira
Jira linked issues

#Article

How to create Jira linked issues: a step-by-step guide

Jira is a powerful tool for issue tracking and project management, widely used by software development teams, IT service desks,…
  • ITSM
  • Jira
Customer satisfaction

#Article

IT service desk metrics: measure your IT service catalog performance

Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…
  • Jira

4 reasons why SLAs in Jira are not enough to measure satisfaction

Historically, IT Service Management (ITSM) has often claimed to be “customer-focused,” but in practice, it wasn’t quite there. These days,…
  • ITSM
  • Jira
Copy Sync Jira instance remote

#Article

Clone, move, and sync Jira issues across Jira instances with ease

Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
  • Connect
  • ITSM
  • Jira

#Article

Streamline Azure Active Directory integration with Elements Connect

Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
  • Copy & Sync
  • Jira
Synchronize Jira issues

#Article

How to sync Jira issues between JSM and Jira?

Synchronizing issues between Jira Service Management (JSM) and Jira projects can be a challenging task, especially when both teams rely…
  • Copy & Sync
  • Jira

#Article

How to create Jira project templates with Elements Copy & Sync

Creating and managing projects in Jira can sometimes be a complex task, especially when you’re handling large projects with numerous…
  • Copy & Sync
  • ITSM
  • Jira
Clone and sync issues in Jira Cloud

#Article

How to clone Jira issues and keep them in sync in Jira Cloud?

Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
Home > Jira