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- ITSM
- Jira
#Article
IT service catalog KPIs: How to prioritize improvements in Jira
An IT Service catalog is the storefront of IT: the place where employees come to request the tools, software, access,…
- Connect
- ITSM
- Jira
#Customer Story
How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect
Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…
- Copy & Sync
- ITSM
- Jira
#Article
How to create a subtask in Jira: the step-by-step guide
Managing tasks efficiently is key to delivering successful projects in Jira. One powerful feature that helps break down work into…
- Copy & Sync
- ITSM
- Jira
#Article
How to bulk clone Jira issues
When managing large-scale projects in Jira, cloning issues one by one can be painfully inefficient. Whether you’re setting up recurring…
- ITSM
- Jira
#Article
A shared win: how our ITSM focus earned Atlassian recognition
In early 2024, we made a big call at Elements one that felt equal parts exciting and risky. We chose…
- Copy & Sync
- ITSM
- Jira
#Article
Jira Automation vs. Elements Copy & Sync: What to choose?
Elements Copy & Sync vs. Jira Automation: Which one scales with you? When managing complex processes in Jira, automation is…
- Copy & Sync
- Jira
#Article
How to clone comments to linked issues in Jira
When working in Jira, keeping track of conversations, decisions, and updates across multiple issues can be a challenge, especially when…
- ITSM
- Jira
#Article
How to create an IT service catalog in Jira Service Management
An IT service catalog is a key component of any IT service management (ITSM) strategy. It acts as a centralized…
- Copy & Sync
- ITSM
- Jira
#Article
How to copy attachments in Jira: a comprehensive guide
Introduction If you work with Jira regularly, you’ve probably faced the challenge of copying attachments from one issue to another.…