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- Confluence
- ITSM
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#Article
ITIL best practices for Knowledge Management
Have you ever been faced to common customer support tickets that have already been solved but not documented? Or a…
- Confluence
- ITSM
- Jira
#Article
Knowledge Management – Best Practices Guide
You probably know the age-old axiom: knowledge is power. This might be true, however, it comes with a few conditions.…
- Agile & DevOps
- Confluence
- ITSM
- Jira
#Article
Using Jira Software and Confluence together
Your scrum board is ready, filled with the Epics, User Stories, Tasks and Bugs that need to be worked on…
- ITSM
- Jira
#Article
How to set up change management in Jira Service Management: workflow examples
Change Management is one of the four ITIL modules supported by Jira service projects. To implement it successfully, you need…
- ITSM
- Jira
#Article
Change management in Jira: get approval from the right stakeholders
Are you looking for a way to monitor the change requests made by your stakeholders with Jira? Automate setting the…
- Confluence
- Jira
#Article
How to set up an effective Jira and Confluence integration
So your company is going agile too? Jira this, Confluence that? There’s no mystery about why so many companies are…
- Confluence
- Jira
#Article
8 ways to use Jira and Confluence together
Trello, Bitbucket, Opsgenie: you’re probably familiar with tools from the Atlassian suite, but today we’ll take a deeper look at…
- Confluence
- Jira
#Article
Jira and Confluence: why and how to use them together
Jira and Confluence have probably come across your radar if you’re looking to help your company move beyond an old…
- Confluence
- Jira
#Article
Navigating Atlassian Server end of life: tips from Elements
In 2020 Atlassian announced they are sunsetting their Server products to sharpen their focus as a Cloud-first company. While this…