🚀 With Atlassian Data Center end of life, your Elements apps are now Cloud-ready! 👉 Discover how to migrate with confidence!.

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Discover common Jira automation mistakes when copying & syncing issues and learn how to avoid loops and maintenance headaches with smarter solutions.

#Article

Common Jira Automation mistakes when copying & syncing issues

Jira administrators often consider automation the key to streamlining repetitive tasks and complex workflows such as cloning tickets, synchronizing projects,…
  • ITSM
  • Jira
forms elements catalyst

#Article

Stop flying blind: Turn Jira Forms into actionable insights with Elements Catalyst

If you’re using Jira Service Management (JSM), you’ve likely embraced Jira Forms to simplify request intake and collect structured data.…
  • Copy & Sync
  • ITSM
  • Jira

#Article

How to bulk clone in Jira: smarter ways to save time daily

You deal with big backlogs, repeat projects, and sprints that look the same. Each time, you end up creating the…
  • Copy & Sync
  • ITSM
  • Jira
escalate a jira issue

#Article

How to escalate an issue in Jira from support to dev team

When a customer raises a ticket, your team jumps in to diagnose and resolve the problem. But sometimes, the request…
  • Jira

#Article

Atlassian unveils its vision for an intelligent, unified Cloud platform at Team ’25 Europe

During the keynote of Team ’25 Europe, Atlassian co-founder Mike Cannon-Brookes laid out a bold vision for the company’s future:…
  • Jira
SLAs success versus user satisfaction infographic.

#Article

Beyond SLA: Embracing Experience Level Agreements (XLAs) in JSM

XLA in Jira Service Management: Beyond SLA Success Your dashboards look great. Tickets are resolved on time, agents are hitting…
  • Jira
Data centre cloud integration illustration for Atlassian End 2023

#Article

Migrate your Elements apps to Cloud with confidence

With Atlassian announcing the end of support for Data Center in March 2029, organizations using Elements Connect, Elements Copy &…
  • ITSM
  • Jira
KPIs in Jira service management

#Article

IT service catalog KPIs: How to prioritize improvements in Jira

An IT Service catalog is the storefront of IT: the place where employees come to request the tools, software, access,…
  • Connect
  • ITSM
  • Jira
Collaboration between Sngular and Elements Connect

#Customer Story

How a multinational utility company streamlined global demand management in Jira Cloud with Elements Connect

Migrating from Jira Server to Cloud is no small feat, especially when managing over 800 projects and 5,000+ users in…