Our resources

We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…

Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…

In the world of IT service management, understanding and improving user feedback is vital for long-term success. For teams using…

SLA vs XLA: Boost customer experience with Elements Pulse in JSM. In the modern service delivery landscape, businesses strive to…

What is data residency? In today’s world, where data security and privacy are top priorities, it’s essential to know where…

Efficiently managing and migrating data within Jira can significantly improve productivity and project management. Bulk cloning epics to populate a…

Effective pre-sales management is crucial for closing deals and maintaining customer satisfaction. Integrating your CRM system with Jira Service Management…

Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…

Conversing with IT teams and employees often reveals a disconnect between perceived operational success and the true experiences of end-users.…