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#Article

Announcing our new leadership at Elements: Introducing our Co-CEOs, Julie d’Antin and Christophe Promé

At Elements, we’re no strangers to rapid change. For the past decade, we’ve grown and evolved in step with the…
  • ITSM
  • Jira
Customer satisfaction

#Article

IT service desk metrics: measure your IT service catalog performance

Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…
  • Jira

4 reasons why SLAs in Jira are not enough to measure satisfaction

Historically, IT Service Management (ITSM) has often claimed to be “customer-focused,” but in practice, it wasn’t quite there. These days,…
  • Copy & Sync
  • ITSM

#Article

How to sync Jira issues statuses across different projects or instances?

Managing Jira tickets across multiple projects or instances can quickly become a logistical challenge, especially when teams rely on shared…
  • ITSM
  • Jira
Copy Sync Jira instance remote

#Article

Clone, move, and sync Jira issues across Jira instances with ease

Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
  • Connect
  • ITSM
  • Jira

#Article

Streamline Azure Active Directory integration with Elements Connect

Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
  • Copy & Sync
  • Jira
Synchronize Jira issues

#Article

How to sync Jira issues between JSM and Jira?

Synchronizing issues between Jira Service Management (JSM) and Jira projects can be a challenging task, especially when both teams rely…
  • Copy & Sync
  • Jira

#Article

How to create Jira project templates with Elements Copy & Sync

Creating and managing projects in Jira can sometimes be a complex task, especially when you’re handling large projects with numerous…
  • Copy & Sync
  • ITSM
  • Jira
Clone and sync issues in Jira Cloud

#Article

How to clone Jira issues and keep them in sync in Jira Cloud?

Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
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