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Illustration shows the main challenges project managers face when using Jira, while conveying a sense of solution and efficient management. The image is engaging and informative, immediately grabbing the reader's attention and helping them to understand the content of the article.

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How to use Jira for Project Management – Challenges & Solutions

Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…
  • ITSM
  • Jira

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How to measure customer satisfaction in Jira with Elements Pulse

In the world of IT service management, understanding and improving user feedback is vital for long-term success. For teams using…
  • ITSM
  • Jira
SLA vs. XLA: Enhancing customer experience with Elements Pulse

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SLA vs. XLA: Enhance customer experience in JSM with Elements Pulse

SLA vs XLA: Boost customer experience with Elements Pulse in JSM. In the modern service delivery landscape, businesses strive to…
  • ITSM
  • Jira

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Introducing Data Residency: keep your data safe and compliant

What is data residency? In today’s world, where data security and privacy are top priorities, it’s essential to know where…
  • ITSM
  • Jira
Advantages of bulk cloning in Jira

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How to bulk copy epics to fill a new project in Jira

Efficiently managing and migrating data within Jira can significantly improve productivity and project management. Bulk cloning epics to populate a…
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  • Jira

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Enhancing pre-sales management: How to integrate your CRM to Jira Service Management

Effective pre-sales management is crucial for closing deals and maintaining customer satisfaction. Integrating your CRM system with Jira Service Management…
  • ITSM
  • Jira

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How Elements Connect facilitates CRM integration with Jira Service Management (JSM)?

Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…
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  • Jira
Watermelon Effect in IT - Elements Pulse

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Smashing the Watermelon Effect with Experience Metrics in Jira Service Management

Conversing with IT teams and employees often reveals a disconnect between perceived operational success and the true experiences of end-users.…
  • ITSM
  • Jira

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How to master the basics and overcome limitations of Jira Automation

Understanding automation in Jira Automation in Jira helps teams focus on important tasks by simplifying repetitive tasks and complex workflows.…