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- ITSM
- Jira
#Article
Introducing Data Residency: keep your data safe and compliant
What is data residency? In today’s world, where data security and privacy are top priorities, it’s essential to know where…
- ITSM
- Jira
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How to bulk copy epics to fill a new project in Jira
Efficiently managing and migrating data within Jira can significantly improve productivity and project management. Bulk cloning epics to populate a…
- ITSM
- Jira
#Article
Enhancing pre-sales management: How to integrate your CRM to Jira Service Management
Effective pre-sales management is crucial for closing deals and maintaining customer satisfaction. Integrating your CRM system with Jira Service Management…
- ITSM
- Jira
#Article
How Elements Connect facilitates CRM integration with Jira Service Management (JSM)?
Elements Connect is a powerful app for Jira that enables seamless integration between your CRM and JSM. Here’s how Elements…
- ITSM
- Jira
#Article
Smashing the Watermelon Effect with Experience Metrics in Jira Service Management
Conversing with IT teams and employees often reveals a disconnect between perceived operational success and the true experiences of end-users.…
- ITSM
- Jira
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How to master the basics and overcome limitations of Jira Automation
Understanding automation in Jira Automation in Jira helps teams focus on important tasks by simplifying repetitive tasks and complex workflows.…
- ITSM
- Jira
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How to enhance project management with project template in Jira ?
What is a project template in Jira? Jira Software supports diverse team needs with a variety of project templates. These…
- ITSM
- Jira
#Article
Experience Level Agreements (XLAs): How to use them to measure customer experience in Jira Service Management
As the dynamics of IT service management evolve, so does the need for a more nuanced approach to measuring success.…
- ITSM
- Jira
#Article
How to improve customer experience in Jira Service Management: the metrics that matter
When managing IT services, the focus often leans heavily towards operational efficiency—how quickly issues are resolved and how many tickets…