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#Article

Streamline Azure Active Directory integration with Elements Connect

Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
  • Copy & Sync
  • Jira
Synchronize Jira issues

#Article

How to sync Jira issues between JSM and Jira?

Synchronizing issues between Jira Service Management (JSM) and Jira projects can be a challenging task, especially when both teams rely…
  • Copy & Sync
  • Jira

#Article

How to create Jira project templates with Elements Copy & Sync

Creating and managing projects in Jira can sometimes be a complex task, especially when you’re handling large projects with numerous…
  • Copy & Sync
  • ITSM
  • Jira
Clone and sync issues in Jira Cloud

#Article

How to clone Jira issues and keep them in sync in Jira Cloud?

Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
  • ITSM
graphic illustrates synchronization between two Jira instances: Jira Service Management on the left and Jira Software on the right. The documents labeled "CS-1" (for Jira Service Management) and "CS-2 - Sync" (for Jira Software) are connected by a two-way sync symbol in the middle, symbolizing real-time data integration or synchronization between the two platforms. Both documents feature similar color-coded lines, representing content that is synced across the systems. The background is dark, highlighting the bright colors and animation of the syncing process.

#Article

How to sync Jira issues to improve project management processes?

How to sync Jira issues to streamline your project management processes When managing projects in Jira, one of the most…
  • ITSM
  • Jira
Illustration showing experience level agreement (XLA) metrics with performance charts, customer satisfaction ratings, and issue tracking to enhance IT services and user experience.

#Article

Avoid common XLA mistakes to elevate your ITSM

As businesses shift from traditional SLA (Service Level Agreement) models to Experience Level Agreements (XLA), the focus on customer experience…
  • ITSM
  • Jira
Elements Pulse header blog Alex Ortiz

#Article

Enhance Customer Satisfaction in Jira with Elements Pulse

We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…
  • ITSM
  • Jira
Illustration shows the main challenges project managers face when using Jira, while conveying a sense of solution and efficient management. The image is engaging and informative, immediately grabbing the reader's attention and helping them to understand the content of the article.

#Article

How to use Jira for Project Management – Challenges & Solutions

Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…
  • ITSM
  • Jira

#Article

How to measure customer satisfaction in Jira with Elements Pulse

In the world of IT service management, understanding and improving user feedback is vital for long-term success. For teams using…
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