Resources
Our resources
- Inside Elements
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Elements is now ISO/IEC 27001:2022 certified
In the software industry, trust is a prerequisite. Two years after achieving SOC 2 compliance, Elements has reached a new…
- Jira
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Cross-space and cross-instance synchronization in Jira: why it’s so hard
In today’s enterprise environments, teams rarely work in isolation. Organizations increasingly rely on Jira to manage a wide array of…
- Connect
- Jira
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Common challenges when connecting external data in Jira
TL;DR Connecting external data in Jira is rarely a simple plug-and-play task. The most common challenges are authentication, permission mismatches,…
- Copy & Sync
- Jira
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The basics of Jira subtask explained
When managing a project in Jira, keeping work structured and visible is key. Jira subtask play a crucial role in…
- Connect
- Jira
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New in Elements Connect for Jira Service Management: display external data in custom fields on request forms
Service teams running a Jira Service Management project often need to have data that has been accurately collected upon receipt: customer…
- Copy & Sync
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How to fix a Jira clone issue in Elements Copy & Sync
TL;DR A Jira clone issue usually fails for one of five reasons: a required field isn’t mapped, the user lacks…
- Connect
- Jira
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Understanding Jira Assets: use cases and limitations
Jira is great at tracking tasks, but what if your team needs to follow things? We’re talking about laptops, software…
- Copy & Sync
- ITSM
- Jira
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How to clone a Jira ticket automatically or on demand with Elements Copy & Sync
TL;DR Cloning a Jira ticket in Jira can be done in three ways: manually from the issue view, automatically through…
- ITSM
- Jira
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Common Jira Automation mistakes when copying & syncing issues
TL;DR The most common jira clone issue mistakes come from pushing native Jira automation past what it was designed to…