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  • Jira

#Use Case

Escalate issues #Elements Copy & Sync

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Jira

#Use Case

Issue in Epics #Elements Overview

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Confluence
  • ITSM
  • Jira
An illustration representing Jira Knowledge Management, showing two characters exchanging information. The character on the left, a smiling woman with a speech bubble, represents sharing knowledge. The character on the right, a man with glasses and a question mark, signifies seeking or receiving knowledge. Between them is an open book with a lightbulb, symbolizing knowledge and insights being shared. Red arrows form a circular flow, indicating continuous knowledge exchange in a Jira knowledge management system.

#Article

ITIL best practices for Knowledge Management

Have you ever been faced to common customer support tickets that have already been solved but not documented? Or a…
  • Confluence
  • ITSM
  • Jira

#Article

Knowledge Management – Best Practices Guide

You probably know the age-old axiom: knowledge is power. This might be true, however, it comes with a few conditions.…
  • Inside Elements

#Article

A refreshed look for our apps logos: the background story

Remember when you were a small kid, this moment when you graduated from four-piece puzzles to bigger canvases? Elements evolves.…
  • Jira

#Use Case

CMDB in Jira #Elements Connect

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
  • Agile & DevOps
  • Confluence
  • ITSM
  • Jira

#Article

How to use Jira Software & Confluence together

Your Scrum or Kanban board is set up, complete with Epics, User Stories, Tasks, and Bugs for the sprint. There’s…
  • ITSM
  • Jira

#Article

How to set up change management in Jira Service Management: workflow examples

Change Management is one of the four ITIL modules supported by Jira service projects. To implement it successfully, you need…
  • Jira
An illustration featuring three Tellurian characters representing users in New York, Boston, and Toronto, interacting with a Jira dashboard.

#Use Case

Azure AD #Elements Connect

Give a customized view of related issues to Jira users right inside the issue. Provide actionable context and save time…
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