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  • ITSM
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#Article

ITIL best practices for Knowledge Management

Have you ever been faced to common customer support tickets that have already been solved but not documented? Or a…
  • Confluence
  • ITSM
  • Jira

#Article

Knowledge Management – Best Practices Guide

You probably know the age-old axiom: knowledge is power. This might be true, however, it comes with a few conditions.…
  • Inside Elements

#Article

A refreshed look for our apps logos: the background story

Remember when you were a small kid, this moment when you graduated from four-piece puzzles to bigger canvases? Elements evolves.…
  • Agile & DevOps
  • Confluence
  • ITSM
  • Jira

#Article

Using Jira Software and Confluence together

Your scrum board is ready, filled with the Epics, User Stories, Tasks and Bugs that need to be worked on…
  • ITSM
  • Jira

#Article

How to set up change management in Jira Service Management: workflow examples

Change Management is one of the four ITIL modules supported by Jira service projects. To implement it successfully, you need…
  • ITSM
  • Jira

#Article

Change management in Jira: get approval from the right stakeholders

Are you looking for a way to monitor the change requests made by your stakeholders with Jira? Automate setting the…
  • Confluence
  • Jira

#Article

How to set up an effective Jira and Confluence integration

So your company is going agile too? Jira this, Confluence that? There’s no mystery about why so many companies are…
  • Confluence
  • Work Management

#Article

How to easily pull data from Excel to Confluence

Importing your Excel files in Confluence can bring many benefits to your team: As you can see the advantages are…
  • Confluence
  • Jira

#Article

8 ways to use Jira and Confluence together

Trello, Bitbucket, Opsgenie: you’re probably familiar with tools from the Atlassian suite, but today we’ll take a deeper look at…