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In IT Service Management, having a complete view of support data is critical for effective service delivery. Yet, many teams…

Jira comes equipped with many useful standard fields, designed to capture essential business data. However, it also lets you add custom…

Synchronizing issues between Jira Service Management (JSM) and Jira projects can be a challenging task, especially when both teams rely…

Creating and managing projects in Jira can sometimes be a complex task, especially when you’re handling large projects with numerous…

Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…

How to sync Jira issues to streamline your project management processes When managing projects in Jira, one of the most…

As businesses shift from traditional SLA (Service Level Agreement) models to Experience Level Agreements (XLA), the focus on customer experience…

We’re excited to announce our collaboration with Alex Ortiz! In his latest video, which you can find at the end…

Overcoming common challenges for Project Managers using Jira Jira, a powerful project management tool developed by Atlassian, has become a…