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#Article

How to create an IT service catalog in Jira Service Management

An IT service catalog is a key component of any IT service management (ITSM) strategy. It acts as a centralized…
  • Copy & Sync
  • ITSM
  • Jira
Copy attachments in Jira

#Article

How to copy attachments in Jira: a comprehensive guide

Introduction If you work with Jira regularly, you’ve probably faced the challenge of copying attachments from one issue to another.…
  • ITSM
  • Jira

#Article

Discover the IT service Catalog: The menu of enterprise services for organizational efficiency

IT Service Catalog: How to structure, optimize, and improve Service Management Imagine walking into a restaurant and being handed an…
  • ITSM
  • Jira
Customer satisfaction

#Article

IT service desk metrics: measure your IT service catalog performance

Imagine walking into a restaurant with an impeccable menu but encountering slow service or incorrect orders. While the menu—the IT…
  • Copy & Sync
  • ITSM

#Article

How to sync Jira issues statuses across different projects or instances?

Managing Jira tickets across multiple projects or instances can quickly become a logistical challenge, especially when teams rely on shared…
  • ITSM
  • Jira
Copy Sync Jira instance remote

#Article

Clone, move, and sync Jira issues across Jira instances with ease

Optimize Jira workflows: clone, move, and sync issues across Jira instances Jira is an essential tool for many teams, offering…
  • Connect
  • ITSM
  • Jira

#Article

Streamline Azure Active Directory integration with Elements Connect

Automating Task Management in Jira with Elements Connect Cloud and Azure AD In IT Service Management (ITSM), having the right…
  • Copy & Sync
  • ITSM
  • Jira
Clone and sync issues in Jira Cloud

#Article

How to clone Jira issues and keep them in sync in Jira Cloud?

Managing complex workflows in Jira often requires teams to address multiple layers of collaboration, cross-project alignment, and efficient task management.…
  • ITSM
graphic illustrates synchronization between two Jira instances: Jira Service Management on the left and Jira Software on the right. The documents labeled "CS-1" (for Jira Service Management) and "CS-2 - Sync" (for Jira Software) are connected by a two-way sync symbol in the middle, symbolizing real-time data integration or synchronization between the two platforms. Both documents feature similar color-coded lines, representing content that is synced across the systems. The background is dark, highlighting the bright colors and animation of the syncing process.

#Article

How to sync Jira issues to improve project management processes?

How to sync Jira issues to streamline your project management processes When managing projects in Jira, one of the most…