Resources
Our resources
- Copy & Sync
- ITSM
- Jira
#Article
How to clone a Jira ticket automatically or on demand with Elements Copy & Sync
TL;DR Cloning a Jira ticket in Jira can be done in three ways: manually from the issue view, automatically through…
- ITSM
- Jira
#Article
Common Jira Automation mistakes when copying & syncing issues
Jira administrators often consider automation the key to streamlining repetitive tasks and complex workflows such as cloning tickets, synchronizing projects,…
- ITSM
- Jira
#Article
Stop flying blind: Turn Jira Forms into actionable insights with Elements Catalyst
If you’re using Jira Service Management (JSM), you’ve likely embraced Jira Forms to simplify request intake and collect structured data.…
- Copy & Sync
- ITSM
- Jira
#Article
How to bulk clone in Jira: smarter ways to save time daily
You deal with big backlogs, repeat projects, and sprints that look the same. Each time, you end up creating the…
- Copy & Sync
- ITSM
- Jira
#Article
How to escalate an issue in Jira from support to dev team
When a customer raises a ticket, your team jumps in to diagnose and resolve the problem. But sometimes, the request…
- ITSM
- Jira
#Article
IT service catalog KPIs: How to prioritize improvements in Jira
An IT Service catalog is the storefront of IT: the place where employees come to request the tools, software, access,…
- Copy & Sync
- ITSM
- Jira
#Article
How to create a subtask in Jira: the step-by-step guide
Managing tasks efficiently is key to delivering successful projects in Jira. One powerful feature that helps break down work into…
- Copy & Sync
- ITSM
- Jira
#Article
How to bulk clone Jira issues
When managing large-scale projects in Jira, cloning issues one by one can be painfully inefficient. Whether you’re setting up recurring…
- ITSM
- Jira
#Article
A shared win: how our ITSM focus earned Atlassian recognition
In early 2024, we made a big call at Elements one that felt equal parts exciting and risky. We chose…