What is data residency?
In today’s world, where data security and privacy are top priorities, it’s essential to know where your data is stored. Data residency refers to the practice of keeping data within a specific geographic location to meet local regulations and company policies. This means that your data is not just floating around in cyberspace; it is housed in a physical location that you can specify based on your needs and compliance requirements.
Data residency is particularly important for businesses that handle sensitive information or operate in industries with strict data protection regulations. By ensuring that your data is stored within certain geographical boundaries, you can better manage compliance with local laws and enhance your data protection measures.
Why is data residency important?
At Elements, we understand that your data’s safety and compliance are critical. With data residency, you can ensure that your data is stored in a location that meets your organization’s requirements and local laws. This means greater peace of mind and better control over your information.
One of the primary benefits of data residency is compliance with legal and regulatory requirements. Different countries and regions have varying laws concerning data storage and protection. For example, the European Union’s General Data Protection Regulation (GDPR) requires that personal data of EU citizens be stored and processed within the EU or in countries with equivalent data protection standards. By choosing where your data is stored, you can ensure compliance with such regulations and avoid potential legal issues.
Another significant advantage of data residency is enhanced security. Data stored in specific regions can be subject to local security measures and protocols, which can provide an additional layer of protection against cyber threats. This can be particularly important for businesses that handle sensitive or confidential information, such as financial institutions, healthcare providers, and government agencies.
At Elements, we are excited to announce that our apps Elements Copy and Sync and Elements Publish now support data residency, allowing you to choose the storage location of your information in full compliance with local regulations.
Where does Copy and Sync and Publish store your data?
Currently, they support data storage in the following regions:
- USA
- Germany (Frankfurt)
If you need your data stored in another region, don’t hesitate to reach out to our support team. We are here to help you meet your specific needs.
Storing data in these regions ensures that your information is subject to the respective local laws and regulations, providing you with the assurance that your data management practices are compliant and secure. Additionally, by having multiple storage options, you can choose the location that best aligns with your operational needs and customer base.
What data is covered?
With our data residency feature, several types of data are covered, ensuring comprehensive protection and compliance:
- Configuration settings: These include the various settings and preferences you configure within the app. Ensuring these are stored in a compliant region helps maintain the integrity and security of your application setup.
- Issue associations: This covers all data related to issue tracking, including links between different issues, ensuring that your tracking and management processes are compliant.
- Comments and user information: User-generated content and personal information are also covered under data residency, providing an additional layer of protection for sensitive data.
This broad coverage ensures that all critical aspects of your data are secure and compliant with your chosen region’s regulations.
How to get started with data residency in Copy and Sync and Publish?
Setting up data residency is simple and straightforward. Here’s how you can get started:
- For new users: When you install Copy and Sync, your data will automatically be stored in the Jira instance’s region, if supported. This automatic configuration makes it easy for new users to get started without worrying about manual setup.
- For existing users: If you are migrating your data, follow our straightforward process to move your data to your preferred region. The migration process is designed to be smooth and hassle-free, ensuring minimal disruption to your operations.
To request a data residency move, follow these steps:
- Go to admin.atlassian.com.
- Select your organization.
- Navigate to Security > Data residency.
- Select View details in the data residency table.
- Choose the Eligible tab and select Move apps.
- Follow the steps to review and submit your data residency move request.
It’s important to note that data residency moves must be requested at least three days in advance and can result in up to 24 hours of downtime. During this time, please notify your users and partners that the product will be temporarily out of service. This ensures a smooth transition and allows you to plan accordingly to minimize any impact on your operations.
If you need any assistance during this process, our support team is just a click away. We are committed to helping you ensure that your data is stored in the right place to meet your needs.
By choosing Copy and Sync or Publish with data residency, you are taking a significant step towards better data security and compliance. At Elements, we are committed to ensuring your data is protected and stored in the right place to meet your needs. Data residency not only helps you comply with local regulations but also provides peace of mind knowing that your data is secure.
In addition to these benefits, data residency can also enhance your customer trust. By being transparent about where and how their data is stored, you can build stronger relationships with your customers, showing them that you prioritize their data protection and privacy.
Ready to enhance your data security? Learn more about our apps and start today!
